Business information and transaction terms

Seller

NexA LLC

Representative

NexA CaseFlow Operations Team

Address

New City Heights Iidabashi 707, 1-8-9 Iidabashi, Chiyoda-ku, Tokyo 102-0072, Japan

Contact

support@nex-a.net (you can also contact us via the support page) / Phone number will be disclosed without delay upon request (sales calls not accepted)

Service

CaseFlow (case management SaaS)

Price

Usage fees, setup fees, and optional fees are listed in the estimate or contract.

Additional fees

Consumption tax, bank transfer fees, communications fees, device costs

Payment method

Invoice (bank transfer) or payment methods designated by us

Payment timing

In accordance with the closing date and due date specified in the contract.

Service delivery

Available after contract execution and initial setup once accounts are provisioned.

Returns & cancellations

Due to the nature of the service, no returns or refunds after service starts (unless otherwise specified in the contract).

Cancellation

Fees accrue through the termination date per contract terms (contract period and renewal terms follow the individual contract).

Notes

• Terms may vary based on the contract.
• See your agreement and estimate for details.